Last Updated: March 24, 2025
Welcome to River Horse Soapery! These Terms and Conditions govern your use of our website and the purchase of our handcrafted soaps. By accessing or shopping with us, you agree to these terms.
1. Use of Our Website
- You must be 18 or older to make a purchase.
- You agree not to misuse our site (e.g., no hacking, spamming, or copying content without permission).
2. Products
- Our soaps are handcrafted with care. Descriptions (e.g., ingredients, sizes) are provided as accurately as possible.
- Slight variations may occur due to the handmade nature of our products.
3. Pricing and Payment
- Prices are listed in [currency, e.g., USD] and exclude shipping unless stated.
- We accept Venmo. Payment is due at the time of payment request after order request submission.
- We reserve the right to change prices without notice, but this won’t affect confirmed orders.
4. Shipping
- Shipping costs and estimated delivery times are provided at checkout.
- We’re not responsible for delays caused by carriers or customs.
- Risk of loss transfers to you once the order is shipped.
5. Returns and Refunds
- If your soap arrives damaged, contact us within 7 days for a replacement or refund.
- Due to the nature of our products, we don’t accept returns for change of mind.
- Refunds are processed to your original payment method within 7 days.
6. Intellectual Property
- All content (e.g., images, logos, descriptions) on this site belongs to us. You may not use it without our permission.
7. Limitation of Liability
- Our soaps are for external use only. Check ingredients for allergies—we’re not liable for reactions.
- We’re not responsible for damages beyond the purchase price of your order.
8. Changes
- We may update these terms. The latest version applies to your use of the site.
9. Contact Us